Service Factory
From Wikireedia
1. Products can be quickly imitated. In future its the bundling of services that will. gain competitive advantage. 2. The range and linking of upstream and downstream activities will be the future 3. The factory as the laboratory - e.g. Allegheny Ludlum experiments on the Shop floor 4. Consultant . Techtronix has its customers call the shop floor 5. The Showroom - Allen-Bradley factory within a factory 6. The Dispatcher - Shop Floor provides spare parts to the customer 7. Services can overlap