Using Outsiders to Implement Change
Change agents such as Management Consultants Mckinsey is known to be good at analysis but not implementation. KPMG opposite
Gemini have developed a model of change management Reframing - shifting the orgs perspective .................Achieve motivation .................Create vision .................Building a measurement system Restructuring - BPR .................Construct econ model ..................Align physical infrastructure ..................Redesign work architecture Revitalizing - cahnge activities to revitalize performance .................Achieve market focus .................Invent new business ................change the rules thru IT Renewal - People side of transformation ..................Create a reward structure ..................Build learning ..................Develop the org
MC may help hinder or be neutral in the change process. Good at bringing new ideas from outside, no agenda, but no deep knowledge of org