Template:SFR:Today's Featured Article1/2013

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Frameworks used to develop an SME’s IT strategy

Abstract

At the beginning of this analysis the aim is:

“Developing an IT strategy to align the business strategy to the IT technology to gain and sustain a competitive advantage ”.

In writing a critical appraisal of developing an IT strategy we should start by justifying why an IT strategy for an SME is needed. A good place to start is Earl’s nine reasons why a company should have an IT strategy

PEST
  • 1. IT involves high costs.
  • 2. IT is critical to the success of many organisations.
  • 3. IT is now used as part of the commercial strategy in the battle for competitive advantage.
  • 4. IT is required by the economic context
  • 5. IT affects all levels of management.
  • 6. IT has meant a revolution in the way information is created and presented to management.
  • 7. IT involves many stakeholders, not just management, and not just within the organisation.
  • 8. The detailed technical issues in IT are important.
  • 9. IT requires effective management, as this can make a real difference to successful IT use.

The failure of an SME to have an IT Strategy may result in:

  • a. Competitors, suppliers and customers gaining advantage.
  • b. Company objectives becoming unachievable due to systems limitations.
  • c. Systems are not integrated thus causing duplication of effort, inaccuracy, delays and poor quality management information.
  • d. Systems’ implementations are late, over cost and fail to deliver expected benefits.
  • e. No means exist to establish appropriate IS/IT resource levels, to evaluate investments and set priorities.

In this critical review of the frameworks and models used to develop the IT we should describe

  • The usefulness or otherwise of the models that were used to develop the Strategy and to want extent the models can aid the analysis to avoid the failures outlined above.
  • Additional frameworks that may have helped the analysis.
  • Support for the premise that models and frameworks can be used to develop IT strategies for SME.
  • How effectively were the frameworks and model used by the group.

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